Watch Customization

Customizing your watch is easy: Simply choose the style you love, select your preferred watch color, bezel, and strap, and then upload your own photo or design for the dial. We’ll take care of the rest—turning your ideas into a truly one-of-a-kind timepiece.

From the time you place your order, please allow approximately 5–6 weeks in total: Processing time is 1–3 days, production takes approximately 4 weeks, and shipping takes 8–14 days once completed.

Because each custom watch is made-to-order, we can only accept changes within 24 hours of placing your order. After that, production will have started, and changes or cancellations will no longer be possible.

Since each watch is custom-made specifically for you, we do not accept returns or refunds for change of mind or incorrect customization provided by the customer. If your watch arrives with a quality issue or defect, contact us within 7 days of receipt and we will arrange a replacement or refund.